The New Economy of Physical Work. A Report on the Wellbeing of Production and Warehouse Employees
Labor market data clearly shows that managing employee turnover in the industrial and warehousing sectors is becoming a strategic challenge for companies. Over the past two years, 43% of warehouse workers and 25% of production employees in Poland have changed employers, and even more—56% and 45% respectively—express readiness to do so. According to CTP’s latest report, “Employee Wellbeing: From Turnover to Retention”, non-salary factors increasingly influence employees’ decisions. Are companies prepared to face this new structure of expectations?
For a long time, wellbeing initiatives were primarily aimed at office workers’ benefits, flexible work arrangements, and health programs. However, the perspective is clearly expanding. Awareness is growing that the “blue-collar” sector requires equal attention and investment. A CTP survey conducted among production and warehouse employees working in facilities built by various developers leads to a simple conclusion: physical work in Poland is undergoing a profound transformation. Today, employees expect not only fair pay but also an environment that does not exhaust or overburden them. While higher wages remain the main reason for seeking new employment for 51% of respondents, as many as 28% feel undervalued, and another 28% see no development prospects in their current company.
In a reality of fast-paced work and growing awareness of personal needs, comfort—understood as a dignified, predictable, and well-organized workplace—is gaining importance. The weight of these basic conditions is highlighted by 11% of respondents, who mention clean locker rooms, a canteen, or proper temperature in the hall. Decisions to apply for a new position are therefore driven by specific everyday work conditions: for 51%, ergonomic workstations are key, and for 49%, modern air conditioning and heating.
“Dynamic market changes mean that skillful management of team wellbeing is becoming one of the key elements of competitive advantage. Physical workers clearly communicate that they expect more than just timely pay—they need conditions that allow them to work effectively and foster a sense of belonging. In this context, environmental and organizational factors, as well as the building itself, play a crucial role. Modern business parks are no longer just operational spaces. They are becoming holistic work environments, offering appropriate amenities, comfortable social facilities, and convenient transport infrastructure that genuinely impacts the daily experience of teams,” adds Piotr Flugel.
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